Frequently Asked Questions

 

Question: What do I need to do to qualify?

Answer: Just be a high schooler in need of prom attire!  We do not check income requirements; we use an honor system. If you are in high school and a prom dress is out of your budget, just show up during our shopping hours and we will be glad to outfit you!


Question: Can I shop for my child without them?

Answer: No your child must be in attendance, unless there are unique circumstances. Please contact us to ask.


Question: Who is allowed in shop?

Answer: Only one guardian is allowed to come in with the shopper. No partners/boyfriends/girlfriends or children are allowed.


Question: I am under 18; can I volunteer at the event?

Answer: During the event we only allow those 18 and older (not in high school) to volunteer.  However we have many other setup and organization dates before and after the event that we need volunteers for! Please see “volunteers” for sign up!

Question:  Do you only have the Westchester Commons location?

Answer:  Due to the volume of dresses, we only do this at one location.  We provide three or more shopping days to try and accommodate all.


Question:  Do I have to be from Chesterfield? Hanover, Richmond, etc.?

Answer:  No! We accept all high school students from any public, private, home school, specialty school, etc. from any location in the state or out!


Question: Where do you get the dresses?

Answer: Donations!  See our donations page about how you can donate.  You can also drop off during the event as well.  All of our dresses and suits are cleaned through Puritan cleaners so you do not have to clean in advance.  Please make sure they are free from stains and tears.  We also work with several businesses who donate.  If you are interested in donating as a business, please contact us. We are always in need of shoes, makeup, jewelry, accessories and of course dresses.


Question:  What is a Fairy Godmother?

Answer:  Fairy Godmothers are a critical component of the overall Cinderella Dreams experience. Each Fairy Godmother will be paired with a teen and assist them with finding a dress, shoes, and accessories. Our dresses are organized by size and color. The Fairy Godmother is responsible for ensuring they select no more than five dresses to try on in the dressing rooms (per trip, hopefully it doesn't take more than 1-2 trips). They may come with a parent, but you are responsible for leading them through the experience. Once your teen has made their selections, you will take them to check out and then be paired with another teen.


Question:  Who runs Cinderella Dreams?

Answer:  Cinderella Dreams is run by Cinderella Dreams, a 501C3 nonprofit organization.


Question:  Is it possible to receive a receipt for donated items?

Answer:  Cinderella Dreams is a 501C3 nonprofit organization, so we will gladly provide you a receipt for your donated items. Click the link below to access our Tax Donation Receipt form: